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Excellent customer service
I contact them to place an order for some shoes for my mom. They were able to locate the order I placed 3 years ago, and since these have been her favorite shoe I was able to re-order knowing they would be the correct size and shoe. I happened to mention they were a birthday present for my mom, the lady helping me asked if she could send a birthday card to my mom with her shoes. My mom received her shoes and a birthday card from zappos, it was an amazing card, everyone in the department signed and or wrote something on it. She had a a amazing birthday, she of course loved her shoes but absolutely loved her card she received. Thank you zappos for going above and beyond and for helping to make my moms birthday special.
Best company EVER
What can I say except that I have been making purchases from Zappos for quite a few years, and that means a LOT of purchases, and I've never had a problem that couldn't be resolved. Usually my order arrives in one day - can't beat that anywhere! Also, their customer service is the best! Always friendly and helpful. I'm a Zappos customer for life, and you should be too!
First of all Zappos is awesome!
The ordering process was simple and the product was delivered more quickly than advertised. I will definitely order from them again.
The classic that never dies!.
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